Cold Process

New to Soap Making

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Melt and Pour Soap

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Additives in Soap

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Wholesale Supplies Plus

Soap making, tips, tricks, troubleshooting, and things to avoid.

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WSP Warehouse Delay Order Status

WSP 2025 Warehouse Delays

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My package is lost!

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Lead Times

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Rush Orders

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Shipping Costs

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Pick Up

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Tracking Issues

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Delivery Challenges

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International Shipping

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Do you ship pallets or mixed pallets?

Freight Information

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Carriers

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Claims

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Address Changes

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Missing Items

Shipping

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I placed an order but I did not receive a confirmation e-mail?

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Returns

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Submitting Your Tax Exemption Documents

Processing Time

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Can you refund my sales tax if I submit my resale certificate today?

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What do you do with my tax information?

Sales Tax FAQs

Tax FAQs

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What is PayPal Pay in 4?

PayPal

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Credit Card Questions

Billing

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Why Orders May Not Appear When Logging In with Shop Pay

Account Assistance

How do I Choose a Soap Base?

All About Molds

Oils Chart

GASP! Why does my candle have a wet spot?

What are Jump Lines in Candles?

How Do I Calculate My Candle Burn Rate?

Why Is My Candle Smoking?

General Candle Info

Should I make a soy candle?

What are the differences between Soy Wax and Paraffin?

Soy Wax

How do I center my Candle Wicks?

What Do Candle Wick Numbers Mean?

What Candle Wick Size Do I Need?

How do I Test Candle Wicks?

When And How Do I Double Wick A Candle?

Wicks

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Can Candle Dyes Be Used In Skin Care Products?

What Color Will My Candle Be When it Cools?

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Can The Different Types Of Candle Dyes Be Blended Together?

What Temperature Should I Add Dye to the Melted Wax?

Candle Dye

Why do my Candles Have No Scent Throw?

What Are Common Candle Making Questions and Answers?

How Do I Fill Candle Jars?

Can you help a beginner in Candle Making?

How do I fix my candle?

New to Candle Making

How Much Fragrance Oil Do I Use When Making Candles?

What Does The Maximum Fragrance Load Or Fragrance % Of A Wax Mean?

Does a Fragrance Oil Smell Different in Wax Compared to When it is in the Bottle?

How Can I Get A Strong Scent Throw?

Fragrances in Candles

Candles, Diffusers & Incense

Understanding Volume versus Weight

Volume v/Weight

What are Fragrance Oils Made Of?

Ingredients

What is a Carrier Oil?

How Much Fragrance Do I Add?

What Is 'Manufacturer's Grade' Fragrance Oil?

What Are 'Notes' In Fragrance Oils?

Understanding the effects of Vanillin in Fragrance Oils

All About Scents

Common Questions on Fragrance & Essential Oils

General Information

Drug and Cosmetic Regulation Basic Overview-Soap

How to Label Your Product - Cosmetic Regulation

Drug and Cosmetic Regulation Basic Overview

Household Cleanser Regulations

Manufacturing Claims- Made In The USA

Label Regulations

Good Manufacturing Practices Basic Overview

How does the USDA regulate the term organic when it comes to cosmetics?

Manufacturing & Product Regulations

Can I use Wholesale Supplies Plus images and/or text?

Copyright Info

How do I request a CoA?

Are your items cruelty free?

Product Documents (COA & Safety)

How do I start a soap or candle business?

Starting a Business

General Product Questions

Cold Process FAQs-Part 1

Cold Process FAQs-Part 2

Coloring CP Soap

Soaping at Cool Temperatures v/s Hot Temperatures

4 Tips For Dealing With Fast/Accelerating Fragrances In Cold Process Soap

Anchoring Fragrances in CP Soap

Cold Process Soap Additive

Fragrance Oil Testing in Cold Process Soap

Vanilla Browning in Cold Process Soap

The Gel Phase

How do I add Milk to my Soap?

Can I add Water to Lye?

How do I use Castor Oil in Soap?

What base should I use for my soap?

Troubleshooting: Common Issues With Cold Process Soap

What is Trace in Soap Making?

Why Should I Rebatch?

How do I Rebatch?

What do I need to make Cold Processed Soap?

Getting Started: Make Simple Bar of Melt & Pour Soap

Melt & Pour Soap- Common Terminology

I am new to soap making, can you help me?