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Does Wholesale Supplies Plus sell gift cards?
We do, please call us at 216-503-931 and we will place that order for you over the phone.
What about backorders?
While we try to avoid backorders, they do happen from time to time. We will ship all backorders as products become available and send out a second shipment confirmation. Items that run out of stock during a special promotion where sale prices are...
How can I view my order history?
Please log in to your account. In the Accounts & Orders section at the top right you will see “Order History & Tracking.” By clicking on that you will see 18 months of your orders. If you have questions about an order older than 18 months old...
How do I get a copy of my invoice?
Please log in to your account. In the Accounts & Orders section at the top right you will see “Order History & Tracking.” By clicking on that you will see 18 months of your orders. If you have questions about an order older than 18 months old...
Can I change my order?
We understand that life can change quickly and with that your pending order may require an adjustment. It is our pleasure to help you with your needs. Orders that have not gone to the warehouse for fulfillment may be “added-to” or “canceled” by...
How do I cancel my order?
We understand that life can change quickly and with that your pending order may require an adjustment. It is our pleasure to help you with your needs. Orders that have not gone to the warehouse for fulfillment may be “added-to” or “canceled” by...
I placed an order but I did not receive a confirmation e-mail?
We’re sorry you didn’t receive that. Is your account under a different email? If so, we suggest you check there. If not, please contact customer service for assistance at 216-503-9361 or via our web Contact Page.
Where can I find updates on my order?
You will find this information in your Account in the Account & Orders section, click on Order History & Tracking!
Do you have a minimum order size?
No minimums are required! Although you receive free shipping on orders of $25 or more (as long as they aren’t considered freight orders!)
Do you have a catalog or order forms?
We do not have a catalog or order forms. All orders are placed online. We will work through phone or letter if you are from an Amish community and unable to use our website. Please contact us at 1-216-503-9361 Or you may send your inquiry to:...
How do I get wholesale pricing?
We appreciate your interest in stocking and selling Crafter's Choice products; however, we are no longer accepting Crafter's Choice Applications for our distributor program. The program has been discontinued for new members. We thank you for your...
When do you expect to have an item back in stock?
If the item you want is out of stock, we generally update the product page within 24 hours once we confirm the restock date. Please note that we don't have any extra information internally, but we'll share any updates with you as soon as we...