Account Assistance
Find answers to frequently asked questions about creating accounts, managing login credentials, and updating your profile information.
How can I edit my email preferences?
On your next email from us you can unsubscribe, the link is at the bottom of our emails.
Does Wholesale Supplies Plus share my information?
No, we never share, sell or disclose your information for any reason.
How do I create an account?
At the top of the website, select the My Accounts & Orders button. You will see a gray box that says Welcome New Customers. Click the Create New Account button. You can also click here.
Why do I need to create an account?
Having an account allows you to see your past orders for 18 months, track your shipments, review your tax exemption (if applicable) and more!
How do I change the email and/or shipping address associated with my account?
After you log in to your account, you will see the Account & Orders area on the top left-hand side of your screen. Click on addresses & password to change your information.
How do I change my account password?
Forgot your password or just need to change it? No worries—we’ve got you covered!. Go to the Wholesale Supplies Plus login page. Click Forgot your password? under the login fields. Enter the email address connected to your account and click Submit. Y
Why Orders May Not Appear When Logging In with Shop Pay
We’ve seen an uptick in questions that sound like: “Where is my order? I logged in, but nothing’s there.” If that’s you, don’t panic—your order is almost certainly safe. What you’re running into is an email mismatch between accounts. Let’s break it d