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Credit Card Questions

Why was my credit card charged a different amount than my shopping cart?

We only process payments in US Dollars. If your default currency is different from the US Dollar, your bank may display the charge in your local currency. Some banks may apply an extra fee for currency conversion, but this fee is determined by...

Do you keep my credit card information?

Due to PCI compliance requirements, at no time do we store or transmit any cardholder data. This data is completed handled by our credit card processor using a tokenization process so your card data never touches our system. These processor...

What is an AVS mismatch error?

If you encounter an 'AVS mismatch' error, it means that the billing address you entered doesn't match the one on file with your credit card company. To fix this, double-check the address you provided during checkout with the one on your credit...