# Wholesale Supplies Plus > Wholesale Supplies Plus knowledge base – help articles and documentation. ## ORDER - [How do I track my order?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-track-my-order-SyRo7hgPMl.md): - [How do I cancel my order?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-cancel-my-order-BkxnQ3xPzl.md): - [How do I make a return?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-make-a-return-HkhXhxwGl.md): ## Discounts - [How do I apply promo/discount codes?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-apply-promodiscount-codes-SJz273evzl.md): - [Does Wholesale Supplies Plus send samples?](https://help.wholesalesuppliesplus.com/en_us/does-wholesale-supplies-plus-send-samples-BkusV3eDGx.md): - [How often do you have sales?](https://help.wholesalesuppliesplus.com/en_us/how-often-do-you-have-sales-B1osEneDzg.md): - [Does Wholesale Supplies Plus offer coupon codes?](https://help.wholesalesuppliesplus.com/en_us/does-wholesale-supplies-plus-offer-coupon-codes-H1niV3gvze.md): - [Do you offer price matching?](https://help.wholesalesuppliesplus.com/en_us/do-you-offer-price-matching-rJN3N2xPfx.md): - [You just put something on sale that I purchased at full price, will you give me the sale price?](https://help.wholesalesuppliesplus.com/en_us/you-just-put-something-on-sale-that-i-purchased-at-full-price-will-you-give-me-the-sale-price-H1Bn4heDMe.md): - [Can I use more than one discount at a time?](https://help.wholesalesuppliesplus.com/en_us/can-i-use-more-than-one-discount-at-a-time-SkFh4hgPzg.md): - [Wholesale Supplies Plus - WSPlus Rewards](https://help.wholesalesuppliesplus.com/en_us/wholesale-supplies-plus-wsplus-rewards-rynPO2gPGg.md): ## Manufacturing & Product Regulations - [How does the USDA regulate the term organic when it comes to cosmetics?](https://help.wholesalesuppliesplus.com/en_us/how-does-the-usda-regulate-the-term-organic-when-it-comes-to-cosmetics-S1S2XheDfe.md): - [Good Manufacturing Practices Basic Overview](https://help.wholesalesuppliesplus.com/en_us/good-manufacturing-practices-basic-overview-HyKQVhePMx.md): ## Cold Process - [4 Tips For Dealing With Fast/Accelerating Fragrances In Cold Process Soap](https://help.wholesalesuppliesplus.com/en_us/4-tips-for-dealing-with-fastaccelerating-fragrances-in-cold-process-soap-HyU27nlDGl.md): - [Soaping at Cool Temperatures v/s Hot Temperatures](https://help.wholesalesuppliesplus.com/en_us/soaping-at-cool-temperatures-vs-hot-temperatures-H1_hm3xDGx.md): - [Coloring CP Soap](https://help.wholesalesuppliesplus.com/en_us/coloring-cp-soap-H1wpQhgwGe.md): - [Anchoring Fragrances in CP Soap](https://help.wholesalesuppliesplus.com/en_us/anchoring-fragrances-in-cp-soap-BJ8Z4hgvfl.md): - [Cold Process FAQs-Part 1](https://help.wholesalesuppliesplus.com/en_us/cold-process-faqs-part-1-H1PBV3lwMe.md): - [Cold Process FAQs-Part 2](https://help.wholesalesuppliesplus.com/en_us/cold-process-faqs-part-2-rJurN2xDfg.md): - [The Gel Phase](https://help.wholesalesuppliesplus.com/en_us/the-gel-phase-SJKH4ngwMl.md): - [Vanilla Browning in Cold Process Soap](https://help.wholesalesuppliesplus.com/en_us/vanilla-browning-in-cold-process-soap-BJlU4nePfl.md): - [Fragrance Oil Testing in Cold Process Soap](https://help.wholesalesuppliesplus.com/en_us/fragrance-oil-testing-in-cold-process-soap-rk8UN2ewGe.md): - [Cold Process Soap Additive](https://help.wholesalesuppliesplus.com/en_us/cold-process-soap-additive-rJcLNngDMl.md): - [How do I add Milk to my Soap?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-add-milk-to-my-soap-H1L_4hgvGg.md): - [Can I add Water to Lye?](https://help.wholesalesuppliesplus.com/en_us/can-i-add-water-to-lye-Sywu43lwGl.md): - [How do I use Castor Oil in Soap?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-use-castor-oil-in-soap-Bko_NhlwMx.md): ## Dyes, Micas, and Pigments - [All About Color Additives for Cosmetics](https://help.wholesalesuppliesplus.com/en_us/all-about-color-additives-for-cosmetics-HyK372xvGg.md): ## General Candle Info - [GASP! Why does my candle have a wet spot?](https://help.wholesalesuppliesplus.com/en_us/gasp!-why-does-my-candle-have-a-wet-spot-rJ2n72gwMe.md): - [What are Jump Lines in Candles?](https://help.wholesalesuppliesplus.com/en_us/what-are-jump-lines-in-candles-SyTUVnxDfe.md): - [Why Is My Candle Smoking?](https://help.wholesalesuppliesplus.com/en_us/why-is-my-candle-smoking-H1xO42gvGl.md): - [How Do I Calculate My Candle Burn Rate?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-calculate-my-candle-burn-rate-r10qNngDfg.md): ## Emulsifiers - [All about Emulsifiers](https://help.wholesalesuppliesplus.com/en_us/all-about-emulsifiers-By0h7hgwMe.md): - [Foaming Agents](https://help.wholesalesuppliesplus.com/en_us/foaming-agents-SJTQheDGx.md): ## Additives - [All About Thickeners](https://help.wholesalesuppliesplus.com/en_us/all-about-thickeners-Byl6Qhlvzx.md): - [What is a Surfactant?](https://help.wholesalesuppliesplus.com/en_us/what-is-a-surfactant-rkZuE2xwzx.md): - [How do I use Sodium Lauryl Sulfoacetate SLSA?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-use-sodium-lauryl-sulfoacetate-slsa-S1Ku4hxPfl.md): ## General Knowledge - [All about Surfactants](https://help.wholesalesuppliesplus.com/en_us/all-about-surfactants-H1VT7hevGg.md): ## Lotions, Butters, and Creams - [All About Lotion Bars](https://help.wholesalesuppliesplus.com/en_us/all-about-lotion-bars-Sy9T7heDGx.md): - [Lotions: Getting Started](https://help.wholesalesuppliesplus.com/en_us/lotions:-getting-started-S1spX2xDMl.md): - [Filling Lotion Bottles](https://help.wholesalesuppliesplus.com/en_us/filling-lotion-bottles-rkz07nxDfe.md): - [Body Butter Basics](https://help.wholesalesuppliesplus.com/en_us/body-butter-basics-rkSCm3lwGg.md): ## Container & Lids - [All About Plastics](https://help.wholesalesuppliesplus.com/en_us/all-about-plastics-HJATm2xwMe.md): ## Soap - [All About Molds](https://help.wholesalesuppliesplus.com/en_us/all-about-molds-By7072xPzg.md): - [How do I Choose a Soap Base?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-choose-a-soap-base-BJliV3gvGx.md): ## General Information - [All About Scents](https://help.wholesalesuppliesplus.com/en_us/all-about-scents-rk1gNnlwGe.md): - [Common Questions on Fragrance & Essential Oils](https://help.wholesalesuppliesplus.com/en_us/common-questions-on-fragrance-and-essential-oils-rk2bE2lwzl.md): - [Understanding the effects of Vanillin in Fragrance Oils](https://help.wholesalesuppliesplus.com/en_us/understanding-the-effects-of-vanillin-in-fragrance-oils-r1M7E2gDfe.md): - [What is a Carrier Oil?](https://help.wholesalesuppliesplus.com/en_us/what-is-a-carrier-oil-rk7_43lvfx.md): - [How Much Fragrance Do I Add?](https://help.wholesalesuppliesplus.com/en_us/how-much-fragrance-do-i-add-HyWKVhlPfe.md): - [What Is 'Manufacturer's Grade' Fragrance Oil?](https://help.wholesalesuppliesplus.com/en_us/what-is-'manufacturer's-grade'-fragrance-oil-SkecE2lwGg.md): - [What Are 'Notes' In Fragrance Oils?](https://help.wholesalesuppliesplus.com/en_us/what-are-'notes'-in-fragrance-oils-By9V2xDMx.md): ## Bath Bombs, Salts, Steamers, Scrubs and Soaks - [Uh-Oh…Something went wrong! Bath Bomb Edition](https://help.wholesalesuppliesplus.com/en_us/uh-oh...something-went-wrong!-bath-bomb-edition-rJzxNhlDMg.md): - [Bath Bombs/Fizzies & Bubble Bars](https://help.wholesalesuppliesplus.com/en_us/bath-bombsfizzies-and-bubble-bars-ByXlNhxDzx.md): - [Bath Salts](https://help.wholesalesuppliesplus.com/en_us/bath-salts-HyOeNnlDGx.md): - [Shower Steamers](https://help.wholesalesuppliesplus.com/en_us/shower-steamers-rJmZNhewGe.md): - [Bath Bomb/Fizzies Info](https://help.wholesalesuppliesplus.com/en_us/bath-bombfizzies-info-HyBZ42gwzl.md): - [Can you help me with a Sugar Scrub?](https://help.wholesalesuppliesplus.com/en_us/can-you-help-me-with-a-sugar-scrub-rJbjV3ewzx.md): ## Milk & Tea Baths - [Bath Teas](https://help.wholesalesuppliesplus.com/en_us/bath-teas-rk8lNnevfg.md): - [Milk Baths](https://help.wholesalesuppliesplus.com/en_us/milk-baths-SkplEhxPfx.md): ## Label Regulations - [How to Label Your Product - Cosmetic Regulation](https://help.wholesalesuppliesplus.com/en_us/how-to-label-your-product-cosmetic-regulation-Hkub42lvGl.md): - [Drug and Cosmetic Regulation Basic Overview-Soap](https://help.wholesalesuppliesplus.com/en_us/drug-and-cosmetic-regulation-basic-overview-soap-BkSQEngDzg.md): - [Drug and Cosmetic Regulation Basic Overview](https://help.wholesalesuppliesplus.com/en_us/drug-and-cosmetic-regulation-basic-overview-H1_Q43ewfe.md): - [Manufacturing Claims- Made In The USA](https://help.wholesalesuppliesplus.com/en_us/manufacturing-claims-made-in-the-usa-Byi7Vhxwzl.md): - [Household Cleanser Regulations](https://help.wholesalesuppliesplus.com/en_us/household-cleanser-regulations-S1Tm4ngvzx.md): ## Deodorant - [Natural Deodorant](https://help.wholesalesuppliesplus.com/en_us/natural-deodorant-rJ9bNhgwze.md): ## Volume v/Weight - [Understanding Volume versus Weight](https://help.wholesalesuppliesplus.com/en_us/understanding-volume-versus-weight-SJGM42lvMe.md): ## Detergents - [Natural Laundry Detergent](https://help.wholesalesuppliesplus.com/en_us/natural-laundry-detergent-BJLzV3lvze.md): - [Soap Nuts](https://help.wholesalesuppliesplus.com/en_us/soap-nuts-B1cz4hgDGl.md): - [Natural Dishwasher Detergent](https://help.wholesalesuppliesplus.com/en_us/natural-dishwasher-detergent-HyTME3lDMg.md): ## Pet Care - [Using Natural Fragrances and Essentials Oils on your Pet](https://help.wholesalesuppliesplus.com/en_us/using-natural-fragrances-and-essentials-oils-on-your-pet-HJ4EhewGg.md): - [Pet Friendly Recipes](https://help.wholesalesuppliesplus.com/en_us/pet-friendly-recipes-B1MEV2xPzl.md): ## Melt and Pour Soap - [Melt and Pour Soap Basics Part 1](https://help.wholesalesuppliesplus.com/en_us/melt-and-pour-soap-basics-part-1-BJHN4nxDfx.md): - [Melt and Pour Soap Basics Part 2](https://help.wholesalesuppliesplus.com/en_us/melt-and-pour-soap-basics-part-2-ryPNV2xPzl.md): - [Melt & Pour Soapmaking – FAQs: General Questions & Packaging](https://help.wholesalesuppliesplus.com/en_us/melt-and-pour-soapmaking-faqs:-general-questions-and-packaging-SJoVNnxwGx.md): - [Troubleshooting & Tutorial: Creating Layers in Melt & Pour Soap](https://help.wholesalesuppliesplus.com/en_us/troubleshooting-and-tutorial:-creating-layers-in-melt-and-pour-soap-H1A4EhlDfg.md): - [Tutorial: Swirling Melt & Pour Soap](https://help.wholesalesuppliesplus.com/en_us/tutorial:-swirling-melt-and-pour-soap-S1XH42gwGg.md): - [Melt and Pour Design Techniques: Working With Embeds](https://help.wholesalesuppliesplus.com/en_us/melt-and-pour-design-techniques:-working-with-embeds-H1Sr4ngDGg.md): - [Why Does M&P Soap Sweat?](https://help.wholesalesuppliesplus.com/en_us/why-does-mandp-soap-sweat-H16wEngPzx.md): - [How do I Make Soy Soap?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-make-soy-soap-H1T_Vnlwze.md): - [How do I Make a Whipped Foam Topping?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-make-a-whipped-foam-topping-S1MjNngDMl.md): ## Additives in Soap - [Melt & Pour Soapmaking – FAQs: Additives & Colorants](https://help.wholesalesuppliesplus.com/en_us/melt-and-pour-soapmaking-faqs:-additives-and-colorants-SyO4NhxwGl.md): - [What Soap Oil should I use?](https://help.wholesalesuppliesplus.com/en_us/what-soap-oil-should-i-use-BJ1vV3lvzx.md): ## Fragrances in Soaps - [Melt & Pour Soapmaking-FAQs: Fragrance & Essentials Oils](https://help.wholesalesuppliesplus.com/en_us/melt-and-pour-soapmaking-faqs:-fragrance-and-essentials-oils-By5V43eDfx.md): ## New to Soap Making - [Melt & Pour Soap- Common Terminology](https://help.wholesalesuppliesplus.com/en_us/melt-and-pour-soap-common-terminology-ryJBN2xwMe.md): - [Getting Started: Make Simple Bar of Melt & Pour Soap](https://help.wholesalesuppliesplus.com/en_us/getting-started:-make-simple-bar-of-melt-and-pour-soap-SkeSN2xDMg.md): - [Troubleshooting: Common Issues With Cold Process Soap](https://help.wholesalesuppliesplus.com/en_us/troubleshooting:-common-issues-with-cold-process-soap-ryCSEnxwzl.md): - [What base should I use for my soap?](https://help.wholesalesuppliesplus.com/en_us/what-base-should-i-use-for-my-soap-Bkj8N3xvMx.md): - [What is Trace in Soap Making?](https://help.wholesalesuppliesplus.com/en_us/what-is-trace-in-soap-making-SyhPV2evfe.md): - [Why Should I Rebatch?](https://help.wholesalesuppliesplus.com/en_us/why-should-i-rebatch-Bk1OE2lPGx.md): - [How do I Rebatch?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-rebatch-B12_4nxDzx.md): - [What do I need to make Cold Processed Soap?](https://help.wholesalesuppliesplus.com/en_us/what-do-i-need-to-make-cold-processed-soap-ryxtV2lvMl.md): - [I am new to soap making, can you help me?](https://help.wholesalesuppliesplus.com/en_us/i-am-new-to-soap-making-can-you-help-me-HkSt4nlvMg.md): - [Finding the Perfect Soap Recipe](https://help.wholesalesuppliesplus.com/en_us/finding-the-perfect-soap-recipe-HJRWHngvMx.md): ## Dying Soap - [3 different ways to incorporate Color Bars into M&P soap](https://help.wholesalesuppliesplus.com/en_us/3-different-ways-to-incorporate-color-bars-into-mandp-soap-Hk8rN3evfl.md): - [How do I get my Soap White?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-get-my-soap-white-BkZvVhewGg.md): - [How Do I Naturally Color Soap?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-naturally-color-soap-By7t4nlwMe.md): - [How do I Make a Swirl in My Soap?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-make-a-swirl-in-my-soap-ByEsVneDzg.md): ## "Other" Soaps - [Troubleshooting: Foaming Bath Whip-Traditonal](https://help.wholesalesuppliesplus.com/en_us/troubleshooting:-foaming-bath-whip-traditonal-HJfI4hgwGe.md): ## Hair Care - [Do you have hair care recipes?](https://help.wholesalesuppliesplus.com/en_us/do-you-have-hair-care-recipes-B10843evGx.md): - [What Oils can I use for hair care products?](https://help.wholesalesuppliesplus.com/en_us/what-oils-can-i-use-for-hair-care-products-HyXw4newMg.md): ## Soy Wax - [Should I make a soy candle?](https://help.wholesalesuppliesplus.com/en_us/should-i-make-a-soy-candle-B1GwV2gDfx.md): - [What are the differences between Soy Wax and Paraffin?](https://help.wholesalesuppliesplus.com/en_us/what-are-the-differences-between-soy-wax-and-paraffin-ryOFE2gvze.md): ## Lip Balm - [What Can I Use to Flavor Lip Balm?](https://help.wholesalesuppliesplus.com/en_us/what-can-i-use-to-flavor-lip-balm-S1rw4hgDGx.md): ## New to Candle Making - [Why do my Candles Have No Scent Throw?](https://help.wholesalesuppliesplus.com/en_us/why-do-my-candles-have-no-scent-throw-H1IvV2lPfg.md): - [What Are Common Candle Making Questions and Answers?](https://help.wholesalesuppliesplus.com/en_us/what-are-common-candle-making-questions-and-answers-rJduE2lPfg.md): - [How Do I Fill Candle Jars?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-fill-candle-jars-SkMK43lvfl.md): - [Can you help a beginner in Candle Making?](https://help.wholesalesuppliesplus.com/en_us/can-you-help-a-beginner-in-candle-making-BJUtE2lvGg.md): - [How do I fix my candle?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-fix-my-candle-H1o9E3lDGl.md): ## Wicks - [How do I center my Candle Wicks?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-center-my-candle-wicks-rk_vNhlPMe.md): - [What Do Candle Wick Numbers Mean?](https://help.wholesalesuppliesplus.com/en_us/what-do-candle-wick-numbers-mean-H1YK43lvGx.md): - [What Candle Wick Size Do I Need?](https://help.wholesalesuppliesplus.com/en_us/what-candle-wick-size-do-i-need-Bk9YV3xwMg.md): - [How do I Test Candle Wicks?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-test-candle-wicks-rk2tN2xPGl.md): - [When And How Do I Double Wick A Candle?](https://help.wholesalesuppliesplus.com/en_us/when-and-how-do-i-double-wick-a-candle-r1atV3lPfl.md): ## Candle Dye - [Can I Use Crayons to Color Candles?](https://help.wholesalesuppliesplus.com/en_us/can-i-use-crayons-to-color-candles-SkKwE3ewMl.md): - [How do I Color Candles?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-color-candles-Sk1tE2xDGg.md): - [Can Candle Dyes Be Used In Skin Care Products?](https://help.wholesalesuppliesplus.com/en_us/can-candle-dyes-be-used-in-skin-care-products-Hk85V3xvMg.md): - [What Color Will My Candle Be When it Cools?](https://help.wholesalesuppliesplus.com/en_us/what-color-will-my-candle-be-when-it-cools-rkd9E3evGx.md): - [What Temperature Should I Add Dye to the Melted Wax?](https://help.wholesalesuppliesplus.com/en_us/what-temperature-should-i-add-dye-to-the-melted-wax-Syt9V2lwGx.md): - [Can The Different Types Of Candle Dyes Be Blended Together?](https://help.wholesalesuppliesplus.com/en_us/can-the-different-types-of-candle-dyes-be-blended-together-rkc942gwGg.md): - [Why Do I Have Specks Of Dye In The Bottom Of My Candle?](https://help.wholesalesuppliesplus.com/en_us/why-do-i-have-specks-of-dye-in-the-bottom-of-my-candle-Hyp542evGl.md): ## Ingredients - [What are Fragrance Oils Made Of?](https://help.wholesalesuppliesplus.com/en_us/what-are-fragrance-oils-made-of-S1jDE3ePfe.md): ## Cosmetic Waxes - [What are Cosmetic Waxes?](https://help.wholesalesuppliesplus.com/en_us/what-are-cosmetic-waxes-Sy4_NnePGx.md): ## Fragrances in Candles - [Does a Fragrance Oil Smell Different in Wax Compared to When it is in the Bottle?](https://help.wholesalesuppliesplus.com/en_us/does-a-fragrance-oil-smell-different-in-wax-compared-to-when-it-is-in-the-bottle-ryCFE3xDMe.md): - [How Much Fragrance Oil Do I Use When Making Candles?](https://help.wholesalesuppliesplus.com/en_us/how-much-fragrance-oil-do-i-use-when-making-candles-rkMqN2evfl.md): - [What Does The Maximum Fragrance Load Or Fragrance % Of A Wax Mean?](https://help.wholesalesuppliesplus.com/en_us/what-does-the-maximum-fragrance-load-or-fragrance-percent-of-a-wax-mean-rk49V3lPfg.md): - [How Can I Get A Strong Scent Throw?](https://help.wholesalesuppliesplus.com/en_us/how-can-i-get-a-strong-scent-throw-HJS9NneDMg.md): ## Billing - [How do I use a gift card to pay for my order?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-use-a-gift-card-to-pay-for-my-order-rkrs4hewze.md): - [How can I delete my saved payment methods?](https://help.wholesalesuppliesplus.com/en_us/how-can-i-delete-my-saved-payment-methods-SkPoNhgwfl.md): - [Do you accept payment with an international billing address?](https://help.wholesalesuppliesplus.com/en_us/do-you-accept-payment-with-an-international-billing-address-SyXnE3gDGx.md): - [Shop Pay Installment Help Center Documentation](https://help.wholesalesuppliesplus.com/en_us/shop-pay-installment-help-center-documentation-S1B__2gPfl.md): ## Orders - [Does Wholesale Supplies Plus sell gift cards?](https://help.wholesalesuppliesplus.com/en_us/does-wholesale-supplies-plus-sell-gift-cards-H15sVneDMe.md): - [How can I view my order history?](https://help.wholesalesuppliesplus.com/en_us/how-can-i-view-my-order-history-BJI2N3gPMg.md): - [What about backorders?](https://help.wholesalesuppliesplus.com/en_us/what-about-backorders-Sy2hNhlPzl.md): - [Can I change my order?](https://help.wholesalesuppliesplus.com/en_us/can-i-change-my-order-r1ah4hePGe.md): - [How do I cancel my order?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-cancel-my-order-SyC2VngDfe.md): - [I placed an order but I did not receive a confirmation e-mail?](https://help.wholesalesuppliesplus.com/en_us/i-placed-an-order-but-i-did-not-receive-a-confirmation-e-mail-H1TVhxDfx.md): - [How do I get a copy of my invoice?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-get-a-copy-of-my-invoice-SJG64newfg.md): - [Where can I find updates on my order?](https://help.wholesalesuppliesplus.com/en_us/where-can-i-find-updates-on-my-order-S1LCE3lDMx.md): - [Do you have a minimum order size?](https://help.wholesalesuppliesplus.com/en_us/do-you-have-a-minimum-order-size-Skqgr2lDfe.md): - [Do you have a catalog or order forms?](https://help.wholesalesuppliesplus.com/en_us/do-you-have-a-catalog-or-order-forms-r12eShlvMl.md): - [How do I get wholesale pricing?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-get-wholesale-pricing-By6xH2ePfg.md): - [When do you expect to have an item back in stock?](https://help.wholesalesuppliesplus.com/en_us/when-do-you-expect-to-have-an-item-back-in-stock-HylZH3gwfg.md): ## PayPal - [Do you accept PayPal?](https://help.wholesalesuppliesplus.com/en_us/do-you-accept-paypal-SJAjN3xDze.md): - [What is PayPal Pay in 4?](https://help.wholesalesuppliesplus.com/en_us/what-is-paypal-pay-in-4-S1k24hlvzx.md): ## Credit Card Questions - [Why was my credit card charged a different amount than my shopping cart?](https://help.wholesalesuppliesplus.com/en_us/why-was-my-credit-card-charged-a-different-amount-than-my-shopping-cart-Hyx34hgwzg.md): - [Do you keep my credit card information?](https://help.wholesalesuppliesplus.com/en_us/do-you-keep-my-credit-card-information-Hkz3N3xvMe.md): - [What is an AVS mismatch error?](https://help.wholesalesuppliesplus.com/en_us/what-is-an-avs-mismatch-error-Sku2V2gDMx.md): ## Returns - [Can I return products?](https://help.wholesalesuppliesplus.com/en_us/can-i-return-products-SJs2N2gPfe.md): - [What is the return, refund, and damage policy?](https://help.wholesalesuppliesplus.com/en_us/what-is-the-return-refund-and-damage-policy-r1gp4hlDze.md): - [How do I return an item from my order?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-return-an-item-from-my-order-B14TV3xwGl.md): ## Tracking Issues - [Why does my package say it has shipped but hasn't left the warehouse?](https://help.wholesalesuppliesplus.com/en_us/why-does-my-package-say-it-has-shipped-but-hasn't-left-the-warehouse-H1HTNngvfg.md): - [Why hasn't my package moved according to the tracking info?](https://help.wholesalesuppliesplus.com/en_us/why-hasn't-my-package-moved-according-to-the-tracking-info-SJ0V2xwfe.md): - [What should I do if my tracking hasn’t been updated?](https://help.wholesalesuppliesplus.com/en_us/what-should-i-do-if-my-tracking-hasn't-been-updated-ByZJrngwfg.md): ## Delivery Challenges - [What should I do if my package says delivered, but I have not received it?](https://help.wholesalesuppliesplus.com/en_us/what-should-i-do-if-my-package-says-delivered-but-i-have-not-received-it-BkD6V2gPzl.md): ## Lead Times - [What are your lead times?](https://help.wholesalesuppliesplus.com/en_us/what-are-your-lead-times-Hy_6Enlwzl.md): - [When will my order ship?](https://help.wholesalesuppliesplus.com/en_us/when-will-my-order-ship-SyRpN2gwfg.md): ## Rush Orders - [Can I rush my order?](https://help.wholesalesuppliesplus.com/en_us/can-i-rush-my-order-rJ5aNhlwzl.md): ## Shipping Costs - [Do you offer free shipping?](https://help.wholesalesuppliesplus.com/en_us/do-you-offer-free-shipping-HkjTE2lwGx.md): - [Do you refund shipping fees?](https://help.wholesalesuppliesplus.com/en_us/do-you-refund-shipping-fees-Hyw0V3lPMg.md): ## Pick Up - [Do you offer in person pick up?](https://help.wholesalesuppliesplus.com/en_us/do-you-offer-in-person-pick-up-SkpaE2lvzg.md): ## Shipping - [Where are my items shipping from?](https://help.wholesalesuppliesplus.com/en_us/where-are-my-items-shipping-from-BkJCVhlDMg.md): - [My order arrived damaged. What should I do?](https://help.wholesalesuppliesplus.com/en_us/my-order-arrived-damaged.-what-should-i-do-SJfyr3gPMe.md): - [Are there extra requirements for large orders shipped to Canada?](https://help.wholesalesuppliesplus.com/en_us/are-there-extra-requirements-for-large-orders-shipped-to-canada-rJEJH2xwzg.md): - [Where does Wholesale Supplies Plus ship?](https://help.wholesalesuppliesplus.com/en_us/where-does-wholesale-supplies-plus-ship-Bk3JH3lPzg.md): - [What shipping methods are available?](https://help.wholesalesuppliesplus.com/en_us/what-shipping-methods-are-available-S1ayS2lDGl.md): - [Can I send my order to a P.O. Box?](https://help.wholesalesuppliesplus.com/en_us/can-i-send-my-order-to-a-p.o.-box-rkJeHnePGe.md): - [How long will FedEx shipping within the United States take?](https://help.wholesalesuppliesplus.com/en_us/how-long-will-fedex-shipping-within-the-united-states-take-r1mlH2evGl.md): - [My package is lost!](https://help.wholesalesuppliesplus.com/en_us/my-package-is-lost!-r1IgShlDfe.md): - [Do you ship to APOs?](https://help.wholesalesuppliesplus.com/en_us/do-you-ship-to-apos-r1ulSneDfe.md): ## International Shipping - [Do you ship Internationally?](https://help.wholesalesuppliesplus.com/en_us/do-you-ship-internationally-HyzRV3gvzl.md): - [If I am an International customer, am I responsible to pay for duties and customs fees?](https://help.wholesalesuppliesplus.com/en_us/if-i-am-an-international-customer-am-i-responsible-to-pay-for-duties-and-customs-fees-BJQAE2xPGe.md): - [What does shipping to Canada cost?](https://help.wholesalesuppliesplus.com/en_us/what-does-shipping-to-canada-cost-ByHyrhxDMe.md): - [Will I be charged when the order arrives to Canada?](https://help.wholesalesuppliesplus.com/en_us/will-i-be-charged-when-the-order-arrives-to-canada-rJDkB2xwfe.md): - [I live in Canada. Can I return an order?](https://help.wholesalesuppliesplus.com/en_us/i-live-in-canada.-can-i-return-an-order-ryOySnxwfe.md): - [How long will it take for my order to arrive to Canada?](https://help.wholesalesuppliesplus.com/en_us/how-long-will-it-take-for-my-order-to-arrive-to-canada-ByYyr3gwMe.md): ## Freight Information - [Do you ship freight?](https://help.wholesalesuppliesplus.com/en_us/do-you-ship-freight-SJtAV3lvGe.md): - [Do you ship pallets or mixed pallets?](https://help.wholesalesuppliesplus.com/en_us/do-you-ship-pallets-or-mixed-pallets-Hy4lH3gwzl.md): ## Carriers - [What shipping carriers do you use?](https://help.wholesalesuppliesplus.com/en_us/what-shipping-carriers-do-you-use-Sk904nevfg.md): - [Can I use my own shipping account or carrier?](https://help.wholesalesuppliesplus.com/en_us/can-i-use-my-own-shipping-account-or-carrier-H1hRE3lwGg.md): - [Can I have my order shipped by USPS?](https://help.wholesalesuppliesplus.com/en_us/can-i-have-my-order-shipped-by-usps-HkxlrhlDzl.md): ## Address Changes - [What should I do if my package was delivered to the wrong address?](https://help.wholesalesuppliesplus.com/en_us/what-should-i-do-if-my-package-was-delivered-to-the-wrong-address-Sk6CVnxwfe.md): ## Claims - [How do I file a claim?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-file-a-claim-rJy1ShgDze.md): - [What happens after I file a claim with you?](https://help.wholesalesuppliesplus.com/en_us/what-happens-after-i-file-a-claim-with-you-ryxJSnxPzg.md): ## Missing Items - [My order is missing items. What should I do?](https://help.wholesalesuppliesplus.com/en_us/my-order-is-missing-items.-what-should-i-do-HkckB2xPzx.md): ## Copyright Info - [Can I use Wholesale Supplies Plus images and/or text?](https://help.wholesalesuppliesplus.com/en_us/can-i-use-wholesale-supplies-plus-images-andor-text-HyFgBngvzl.md): ## Account Assistance - [How do I change my account password?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-change-my-account-password-rybbSnePGl.md): - [How can I edit my email preferences?](https://help.wholesalesuppliesplus.com/en_us/how-can-i-edit-my-email-preferences-ryGB2gDzx.md): - [Does Wholesale Supplies Plus share my information?](https://help.wholesalesuppliesplus.com/en_us/does-wholesale-supplies-plus-share-my-information-HyEZBhxDGe.md): - [How do I create an account?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-create-an-account-BySH2lwzx.md): - [Why do I need to create an account?](https://help.wholesalesuppliesplus.com/en_us/why-do-i-need-to-create-an-account-BkLWH3lPMe.md): - [How do I change the email and/or shipping address associated with my account?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-change-the-email-andor-shipping-address-associated-with-my-account-SJuHhgDze.md): - [Why Orders May Not Appear When Logging In with Shop Pay](https://help.wholesalesuppliesplus.com/en_us/why-orders-may-not-appear-when-logging-in-with-shop-pay-Sk0DOhxDfe.md): ## Visit & About Us - [How do I pick up my order from the Wholesale Supplies Plus Warehouse?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-pick-up-my-order-from-the-wholesale-supplies-plus-warehouse-HyKbH3lPfe.md): - [Can I pick up an order?](https://help.wholesalesuppliesplus.com/en_us/can-i-pick-up-an-order-B19B2lvzl.md): - [Where is Wholesale Supplies Plus located?](https://help.wholesalesuppliesplus.com/en_us/where-is-wholesale-supplies-plus-located-S13r3gPGe.md): - [Does Wholesale Supplies Plus have a store where I can browse items?](https://help.wholesalesuppliesplus.com/en_us/does-wholesale-supplies-plus-have-a-store-where-i-can-browse-items-B16ZSnxvGl.md): - [About Wholesale Supplies Plus](https://help.wholesalesuppliesplus.com/en_us/about-wholesale-supplies-plus-B1Mvd3lwGg.md): - [Who is IndiMade Brands](https://help.wholesalesuppliesplus.com/en_us/who-is-indimade-brands-HkTwd2gDGg.md): ## Product Documents (COA & Safety) - [Are your items cruelty free?](https://help.wholesalesuppliesplus.com/en_us/are-your-items-cruelty-free-BJxMSheDGl.md): - [How do I request a CoA?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-request-a-coa-HJ7MSngPzl.md): ## Starting a Business - [How do I start a soap or candle business?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-start-a-soap-or-candle-business-HJzGHhlDzg.md): ## Molds - [All About Molds](https://help.wholesalesuppliesplus.com/en_us/all-about-molds-rkSMHnxDzg.md): ## Product Related - [How do I Choose a Soap Base?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-choose-a-soap-base-HJUGB3gDze.md): - [All About Molds](https://help.wholesalesuppliesplus.com/en_us/all-about-molds-SyuzB2lDGx.md): - [Oils Chart](https://help.wholesalesuppliesplus.com/en_us/oils-chart-SJFMHhgPMg.md): ## Tax FAQs - [Submitting Your Tax Exemption Documents](https://help.wholesalesuppliesplus.com/en_us/submitting-your-tax-exemption-documents-H1L38nxDze.md): - [Processing Time](https://help.wholesalesuppliesplus.com/en_us/processing-time-S1w3L3lvGl.md): ## Sales Tax FAQs - [How do I become tax exempt on Wholesale Supplies Plus orders?](https://help.wholesalesuppliesplus.com/en_us/how-do-i-become-tax-exempt-on-wholesale-supplies-plus-orders-rkF28hewGe.md): - [I have an EIN, am I exempt from sales tax?](https://help.wholesalesuppliesplus.com/en_us/i-have-an-ein-am-i-exempt-from-sales-tax-rJ52U2xPGx.md): - [Are non-profit organizations tax exempt?](https://help.wholesalesuppliesplus.com/en_us/are-non-profit-organizations-tax-exempt-rkshUhewGl.md): - [I have my original state-issued Seller's Permit (or equivalent), do I need to fill out another form to become tax-exempt with Wholesale Supplies Plus?](https://help.wholesalesuppliesplus.com/en_us/i-have-my-original-state-issued-seller's-permit-(or-equivalent)-do-i-need-to-fill-out-another-form-to-become-tax-exempt-withed20554d-Sk2nU2gvMx.md): - [Can you refund my sales tax if I submit my resale certificate today?](https://help.wholesalesuppliesplus.com/en_us/can-you-refund-my-sales-tax-if-i-submit-my-resale-certificate-today-BJCn83xDGe.md): - [Are you able to expedite the processing of my resale documentation?](https://help.wholesalesuppliesplus.com/en_us/are-you-able-to-expedite-the-processing-of-my-resale-documentation-HyyaIhlvze.md): - [What do you do with my tax information?](https://help.wholesalesuppliesplus.com/en_us/what-do-you-do-with-my-tax-information-S1WpI2evzx.md): ## WSP 2025 Warehouse Delays - [WSP Warehouse Delay Order Status](https://help.wholesalesuppliesplus.com/en_us/wsp-warehouse-delay-order-status-ryiUO2eDzx.md):