# What should I do if my tracking hasn’t been updated?

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Source: https://help.wholesalesuppliesplus.com/en_us/what-should-i-do-if-my-tracking-hasn't-been-updated-ByZJrngwfg

Last updated: 2026-08-17T16:20:41.571Z

Please work with our Customer Care team to file a claim by contacting Wholesale Supplies Plus customer service for assistance at 216-503-9361 or via our web [Contact Page](https://www.wholesalesuppliesplus.com/contactus.aspx) within 7 business days.

If the claim is approved, we will offer a reshipment or refund.

**Note**: Claims can take 2-3 weeks to be approved through our shipping providers.