# What happens after I file a claim with you?

> 

Source: https://help.wholesalesuppliesplus.com/en_us/what-happens-after-i-file-a-claim-with-you-ryxJSnxPzg

Last updated: 2026-08-17T16:20:40.341Z

When your claim is approved, you will either get a refund or a reshipment, depending on the situation.

If we reship your order, you will get a new order number and an order confirmation. Once the order is fulfilled, we will send you another email with tracking information.

If we issue a refund, you will receive the exact price you paid for the item, excluding any shipping costs.