# My order is missing items. What should I do?

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Source: https://help.wholesalesuppliesplus.com/en_us/my-order-is-missing-items.-what-should-i-do-HkckB2xPzx

Last updated: 2026-08-17T16:20:50.924Z

We are highly committed to making sure you receive outstanding products in perfect condition. If your order is damaged or missing items we ask that you immediately [contact us](https://www.wholesalesuppliesplus.com/contactus.aspx) at 1-216-503-9361 so that we can initiate an investigation and claim with our shipper. We will need photos of items, the shipping box and labels. We are happy to help replace or refund your missing or damaged items within 15 days of purchase. If you are missing any item ordered, we deeply apologize.

Please contact Wholesale Supplies Plus customer service via email [contact@wholesalesuppliesplus.com](mailto:contact@wholesalesuppliesplus.com) , our web [Contact Page](https://www.wholesalesuppliesplus.com/contactus.aspx) or live chat to filethe items missing in your package.