What should I do if my package says delivered, but I have not received it?Updated 4 months ago

We understand how crucial your order is for you, that's why Wholesale Supplies Plus offers detailed tracking information under your Account in the Account & Orders section, select Order History & Tracking. Or check out the tracking email we emailed to you with the email that’s associated with your Account. (Make sure you're looking in the email associated with your Wholesale Supplies Plus Account.)

Occasionally, couriers might mistakenly mark your order as delivered when it's still on its way. If you haven't received your order, try checking with neighbors or someone who might have accepted it for you. If you still can't find it, please wait a full 24 hours before contacting us to file a claim with us.  You can contact us to file a claim here.